Shipping times vary by bike, brand, and destination. Estimated delivery timing will be provided with your order, and tracking information will be sent once your bike ships.
We ship to eligible addresses within the United States. Some locations, including Alaska, Hawaii, islands, or other remote areas, may have different shipping rates or restrictions depending on the manufacturer.
E-bikes are typically shipped securely packaged in a box directly to the delivery address provided at checkout.
Most e-bikes arrive partially assembled and require some final setup, such as attaching the handlebars, pedals, front wheel, or accessories. Assembly requirements vary by model.
Contact us as soon as possible with photos of the packaging and any damage. We’ll work with the manufacturer to help resolve the issue according to their shipping and warranty policies.
Warranty coverage varies by manufacturer and model. Please review the warranty information listed on the individual product page or contact us before purchasing if you have questions.
Return eligibility and conditions may vary depending on the manufacturer and the condition of the bike. Please review our Return Policy before ordering, especially for opened, assembled, or used e-bikes.
Consider how you plan to ride, your preferred range, terrain, motor power, frame style, storage needs, and budget. You can also use our comparison tools and buying guides to narrow down your options.